Privacy Policy

A Legal Disclaimer

Information We Collect

We may collect the following information when you use our website:

Personal details: name, email address, phone number, billing/shipping address.
Payment information: processed securely by trusted third-party payment providers; we do not store your card details.
Order history and preferences: to help us provide better recommendations and support.
Website usage data: including IP address, browser type, and cookies for analytics and site improvements.

How We Use Your Information

We use your information to:

Process and deliver your orders.
Communicate with you about your purchase, inquiries, or promotions (if you’ve opted in).
Personalize your shopping experience.
Improve our website, products, and services.
Comply with legal or tax obligations.

Sharing of Information

We may share your data with:

Service providers (such as payment processors, delivery partners, IT systems).
Legal authorities if required to comply with law or prevent fraud.

We will never sell or rent your personal data to third parties.

Cookies & Tracking

Our website uses cookies and similar technologies to:

Enhance site functionality.
Analyze traffic and user behavior.
Show relevant promotions or ads.

You can disable cookies in your browser settings, but some features of the site may not work properly.

Data Security

We use SSL encryption and secure servers to protect your information. While we take all reasonable precautions, please note that no online system is 100% secure.

Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data.
Opt out of marketing communications at any time.
Request details of the data we hold about you.

To exercise these rights, please contact us at loomlustre@gmail.com.

Data Retention

We retain your information only for as long as necessary to fulfill your orders, meet legal requirements, and resolve disputes.

Third-Party Links

Our website may include links to other websites. We are not responsible for the privacy practices or content of those sites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or your data, please reach out to us at loomlustre@gmail.com